ZenGroup’s Mission Statement

We aim to bridge the diversity of the world and Japan by making cross-border e-commerce truly simple and trustworthy. The magic of sharing products from different countries is truly impactful. It goes beyond market transactions and creates moments of cultural connection.

Our mission tagline “Transcending Borders” best represents our goal of what we hope to achieve with each of our services. By breaking down barriers and making connections easier, we’re adding to the global tapestry of cultural understanding and exchange.

ZenGroup’s Vision Statement

We will become the leading provider of cross-border e-commerce solutions for Japanese companies, helping them to succeed in the global market by overcoming language, payment, and shipping barriers.

With our international team of over 400 employees, we aim to raise the Japanese share in the world cross-border e-commerce market to 20%. At the rate at which cross-border e-commerce, is expanding, we are confident in the industry’s future.

Corporate Culture Values

Every company has their own values which make working for them unique. Using our mission and vision.

Customer-Centricity

ZenGroup prioritizes customer needs first. We strive to provide excellent service and adapt to our customers’ needs by listening.

Global Mindset

ZenGroup has members from 6 continents and represents over 30 nationalities. We have a global mindset and value cultural diversity and internationalism at our workplace.

Efficiency

ZenGroup values efficiency, which helps us streamline and scale our services, helping as many customers as possible while keeping our teams flexible.

Trust

ZenGroup trusts its employees and we strive to gain our customers’ trust. We value honesty, reliability, and transparency when communicating with employees and customers.

Innovation

To stay ahead of the curve and have an edge against competitors we value talent with an interest in technology and want to bring change to our team.

Logo

Through this logo, we bridge the connection between Japan and the world simultaneously exemplifying that ZenGroup transcends boundaries.

The black circle represents “enso” or “Zen circle,” which is the symbol supreme of Buddhist enlightenment. The blue circle symbolizes the world and a harmonious group. Our mission tagline “Transcending borders” reflects our commitment to both simplicity in Japan and embracing diversity globally.

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