“From the Hotel Industry to Cross-Border EC Logistics! Inspired by a Personal Desire to Help People Living Abroad”
— What were you doing before joining ZenGroup? Also, why did you decide to apply to ZenGroup?
Before joining ZenGroup, I was working at a foreign-affiliated resort hotel.
I have a memory of living abroad for a short period and thinking it would be wonderful if Japanese products were more easily accessible there. This experience sparked my interest in our company’s business model, which led me to apply to ZenGroup.
“Supporting the Logistics Center as a General Affairs Leader! The Unique Joy of Handling a Wide Variety of Products”

— Can you tell us about your specific duties in your department and what you find rewarding?
I serve as the General Affairs Team Leader at our logistics center. There are two part-time staff members on my team, and our daily operations are mainly divided into two areas. The first is handling labor relations for the part-time staff working at the center and managing inventory orders for packaging materials.
The second is coordinating operations for ZenMarket. This primarily involves handling returns to customers or stores, managing photo services, and processing the disposal of items.
While this enjoyment is unique to a logistics center, being able to see and handle a wide variety of products every day is incredibly fun and directly connects to my sense of reward.
“Enjoying Daily Challenges and Rapid Evolution! Overcoming a 50kg Heavy Challenge through Cross-Departmental Teamwork”
— What is the team atmosphere like? Do you have any stories of cooperating with colleagues?
I believe the workplace environment is constantly evolving. I feel that updates and changes happen very rapidly. Since the company is involved in numerous new initiatives, my challenging spirit fits in extremely well.
As for a memorable story of cooperation with my colleagues, we recently received a request to disassemble a speaker weighing about 50kg. It was a difficult task to solve on my own, so I sought the assistance of our Assistant Center Manager to carry out the disassembly work. Furthermore, the customer support team stood between the customer and the center, conveying the request accurately to us, which enabled us to resolve the issue successfully.
“In One Word: ‘Speed’! An Ever-Growing Organization with Highly Active Social Events as Its Biggest Appeal”
— How would you describe the company in one word? Also, what do you find appealing about ZenGroup?
In one word, it is “Speed.”
As for its appeal, I believe it lies in the company’s unstoppable growth and the fact that events and internal exchanges outside of work are exceptionally active.
“Generous Paid Leave in Exchange for Working Holidays! Excellent Work-Life Balance with Easily Usable Paid Leave”
— Please tell us about the ease of working, unique benefits, and growth opportunities.
I find it highly appealing that we receive a generous number of paid leave days to compensate for working on public holidays. The environment is also very conducive to taking paid leave easily, so I feel we are able to maintain an excellent work-life balance in that regard.
“Fulfilling Days Packed with Continuous Learning and Social Exchange! An Ideal Workplace I Am Proud to Recommend to Friends”

— Closing Message (Recommendation to Friends)
I am able to acquire a wide range of knowledge and connect with colleagues through active communication outside of work, allowing me to spend highly fulfilling days. For these reasons, I would highly recommend ZenGroup.


