Why we are hiring
As a global company centered on cross-border e-commerce, we operate a diverse range of services connecting Japan with international markets. To support our rapid business growth, we are currently strengthening mid-career recruitment across various departments, from administrative and creative roles to sales and marketing.
We are now in a pivotal phase as we accelerate preparations for our Initial Public Offering (IPO). To achieve this milestone, building a robust organizational foundation and expanding the workforce in every department is essential. Consequently, our company-wide demand for top talent is surging.
To support this long-term organizational growth during this critical transition, we have decided to expand and strengthen our dedicated recruitment team.
You will be involved in the full recruitment lifecycle, from developing hiring strategies to candidate onboarding. We are looking for a professional who is excited to move beyond simple backfilling and take on the challenge of building a world-class organization from the ground up as we head toward our IPO.
Main Duties
- Job Advertising & Management: Handling the placement and optimization of job advertisements across various platforms.
- Sourcing & Outreach: Actively sourcing candidates and managing “scout” (direct message) outreach.
- Candidate Screening: Reviewing resumes and applications to assess qualifications and cultural fit.
- Interview Coordination & Execution: Scheduling interviews and conducting initial (first-round) interviews.
- Post-Offer Follow-up: Managing the candidate experience from the offer stage to ensure high acceptance rates (Offer Management).
- Process Improvement: Proposing and implementing strategies to optimize the recruitment workflow.
- Recruitment PR & Branding: Executing activities to improve employer branding and attract top talent.
Who We Are Looking For
Must-Have Skills
- Japanese Proficiency (JLPT N1 equivalent or better).
- Recruitment Experience: 2+ years of experience in HR or talent acquisition.
Preferred Skills
- Industry Knowledge: Experience or background in the recruitment/staffing industry.
- Sales Background: Experience in any form of sales or business development.
- English Proficiency: TOEIC 800+ or equivalent (highly preferred).
- Writing Skills: Strong copywriting or content creation abilities.
- Social Media Management: Experience managing SNS platforms for branding or outreach.
Personality
- Diversity & Inclusion: Ability to effectively support and communicate with employees from diverse backgrounds.
- Self-Starter: Proactive and capable of taking initiative without constant supervision.
- Communication skills: Exceptional interpersonal and communication skills.
- Consultative Mindset: Ability to propose solutions and drive improvements within current organizational processes and workflows.
- Attention to Detail: Candidates with a proven high level of observational skills with a keen eye for detail are strongly welcomed.
About Us
ZenGroup is an e-commerce company based in Osaka, Japan, with over 400 active employees across our headquarters and logistics centers. With a diverse workforce representing more than 34 nationalities, we support the international market in purchasing products from Japan and help Japanese companies sell their products overseas.
ZenGroup currently operates the following six services:
- ZenMarket: A proxy-buying platform that enables international customers to shop in their own language on major Japanese e-commerce sites such as Mercari, Yahoo Auctions, Yahoo Shopping, and more.
- ZenPlus: An e-commerce marketplace that connects over 3,000 small to mid-sized Japanese businesses with international customers.
- ZenPromo: A promotional service that helps Japanese companies refine their international marketing strategies and build global brand awareness.
- ZenPop: A monthly subscription box service offering curated stationery items that highlight Japanese kawaii culture and other cultural elements.
- ZenLink: An HTML tag-based service for Japanese e-commerce companies that enables their products to be purchased on ZenMarket, driving international web traffic to their stores.
- ZenStudio: A creative agency specializing in web design and video production, supporting businesses entering digital media or enhancing their e-commerce presence to meet modern trends.
Today, our platform has over 2 million registered users, is available in 19 languages, and serves customers in over 181 countries across six continents—delivering Japanese products to the world.
| Position | Human Resources Recruiter |
| Department | General Affairs & Human Resources Department, Recruitment Team Team: 4 members (1 Team Leader, 3 Recruitment Associates) |
| Contract Type | Full-time employee |
| Positions Available | 2 |
| Reason for hire | Staff expansion |
| Working Hours | Standard working hours: 9:15 AM~6:15 PM PM (8 working hours / 1 hour break) Flextime available: Start work anytime between 7:00 AM – 10:00 AM, with up to 2 hours of break time per day. *Standard working hours apply during the initial training period (approx. 2 months). |
| Work Location | Head Office (Osaka Sakaisuji L Tower, 1-7-7 Kawaramachi, Chuo-ku, Osaka City) *On-site |
| Access | Osaka Metro Chuo Line Sakaisuji Honmachi Station 6 mins |
| Salary | Based on previous experience and ability ・Bonus: twice a year (June and December) ・Salary evaluation: once a year ・3-month probationary period (Salary same as above) ・If the required period of employment is not met, the employee will not be eligible for their initial bonus. |
| Other Allowances | Overtime (paid by minute) Transportation allowance (Up to ¥30,000/month) |
| Days Off & Vacation Leave | ・5-day workweek (Saturday & Sunday off) ・New Year holiday (4 days) ・Paid leave (26 days in year 1) ・Congratulatory and condolence leave ・Maternity/paternity leave ・Child care leave ・Personal day leave *Work is required on national holidays, excluding the New Year holiday. |
| Benefits | ・Complete social insurance (workers’ compensation, employment, health, welfare pension) ・Business casual dress code ・Training system (job-specific, level-specific training) ・Japanese/English lessons ・In-house club activities (karaoke, day camp, etc.) ・Monthly company events ・Free tea and coffee |
| Regarding Paid Vacation | 26 days of paid leave are provided from the first year, with the number increasing annually. In 2024, the paid leave usage rate exceeded 80%. |
Selection Process
First interview – Hiring Team (45-60 mins, online or in-person)
*Logic test (Test excluded for online Interviews)
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Second interview – Second interview (45~60mins) – CEO, Recruitment team leader *in-person
*Travel Reimbursement up to ¥27,000 available for applicants outside the Kansai region
*Logic Test (Iif not completed during the first interview)
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Third Interview – HR Planning Team (45-60 mins, online or in-person)
*Company culture test
