Why we are hiring
ZenGroup’s e-commerce platform is expanding rapidly, and with that growth comes an increasing demand for research-driven, user-focused improvements. Our project team has been working closely with the ZenMarket marketing team on a variety of initiatives to enhance the customer experience and support marketing efforts. However, as the number and complexity of projects grow, we’re looking for an experienced and skilled professional to join our team.
As a Project Coordinator focused in UX/UI, you will play a key role in analyzing website performance, understanding user behavior, and delivering actionable insights that improve the effectiveness of our marketing campaigns. You’ll also be involved in the early development of innovative projects that aim to further accelerate the growth of our cross-border e-commerce business.
If you’re comfortable working independently in a fast-paced environment and passionate about leveraging your design, digital marketing, and analytical skills, we’d love to hear from you.
Main Duties
- UX/UI Design: Create wireframes, mockups, and prototypes for websites
- Data-Driven Optimization: Utilize analytical tools to track user behavior
- A/B Testing: Collaborate with marketing teams to execute A/B test aimed at improving conversion rates
- Reporting: Present proposals and UX data-informed reports to stakeholders
Who We Are Looking For
Must-Have Skills
- UX/UI Design Experience (Websites & Landing Pages) 2+ years
*Please submit a portfolio - Digital Marketing Experience 1+ year
- Data Analysis & Research 2+ years
- Technical SEO Experience 1–2 years
Preferred Skills
- Strong proficiency using design software (e.g. Figma)
- Experience with A/B testing platforms
- Comfortable using analytics tools(e.g. Google Analytics 4, Tag Manager, Search Console, Power BI)
- Proficient in at least one programming language (JavaScript, Python)
- Business-level Japanese or better
Personality
- Autonomous Worker: Candidates who possess a high degree of independence and control over their work, but are able to report and collaborate effectively within a team to share information.
- Multitasker: Candidates experienced with handling numerous ongoing projects and can manage their time effectively to meet deadlines.
- Out-of-the-Box Mindset: Candidates interested in sharing different approaches and new ideas for current workflows with their team, always looking for opportunities to make improvements.
- Detail-Oriented: Candidates with experience managing numerous projects and able to neatly organize outstanding tasks and due dates.
- Leadership: Individuals who can demonstrate leadership qualities to support team members and colleagues.
- Communication: Candidates need to be able to confidently pitch proposals to various stakeholders and convey thoughts effectively.
| Position | Project Coordinator |
| Department | ZenMarket Division ZenMarket Project Team (Project Team Leader = 1, Staff= 2) |
| Contract Type | Permanent employee (full time) |
| Positions Available | 1 |
| Reason for hire | Staff expansion |
| Working Hours | Standard working hours: 9:15 AM – 6:15 PM (8 working hours / 1 hour break) Flextime available: Start work anytime between 7:00 AM – 10:00 AM, with up to 2 hours of break time per day. *Standard working hours apply during the initial training period (approx. 2 months). |
| Work Location | Osaka Sakaisuji L Tower, 1 Chome-7-7 Kawaramachi, Chuo, Osaka, Osaka Prefecture, Japan *On-site |
| Access | Osaka Metro Chuo Line Sakaisuji Honmachi Station 6 mins |
| Salary | (Based on previous experience and ability) Bonus: Twice a year (June and December) Salary evaluation: Once a year 3 Month probationary period (salary same as above) ・If the required period of employment is not met, the employee will not be eligible for their initial bonus. |
| Other Allowances | ・Overtime (paid by minute) ・Transportation allowance (up to ¥30,000/month) |
| Days Off & Vacation Leave | ・5-day workweek (Saturday & Sunday off) ・New Year holiday (4 days) ・Paid leave (26 days in year 1) ・Congratulatory and condolence leave ・Maternity/paternity leave ・Child care leave ・Personal day leave *Work is required on national holidays, excluding the New Year holiday. |
| Benefits | ・Complete social insurance (workers’ compensation, employment, health, welfare pension) ・Business casual dress code ・Training system (job-specific, level-specific training) ・Japanese/English lessons ・In-house club activities (karaoke, day camp, etc.) ・Monthly company events ・Free tea and coffee |
| Regarding Paid Vacation | 26 days of paid leave are provided from the first year, with the number increasing annually. In 2024, the paid leave usage rate exceeded 80%. |
Selection Process
First Interview – Hiring Team (45-60 mins, online or in-person)
*Logic test (logic test excluded for online interviews)
Second interview – (45-60 mins, in-person required)
*Travel Reimbursement up to ¥27,000 available for applicants outside the Kansai region
*Logic test (If not completed during the first interview)
Third Interview – HR Planning Team (45-60 mins, online or in-person)
*Company culture test


