Why we are hiring
As demand for international promotional services continues to grow, ZenPromo is serving an increasing number of clients, and the projects we receive are expanding in both scale and scope.
As we look to further expand our client base and service offerings, strengthening the Account Planning Unit is essential to providing even greater support for our existing clients—helping them overcome business challenges and achieve sustainable growth.
We are therefore looking for a Unit Lead who can leverage their experience in digital marketing to lead key accounts, develop team members, improve the quality of our work, and drive the entire team toward achieving its goals.
Main Duties
Drawing on your experience and expertise as an account planner in digital marketing, you will serve as a hands-on manager responsible for maximizing revenue from key clients.
You will also lead project delivery and team development, improve the quality of the unit’s work, and drive progress toward revenue targets. You will be expected to deliver consistent results for both our clients and the team.
- Marketing Strategy Development and Proposals
Identify and organize each client’s business challenges and KPIs, then develop and propose marketing strategies and promotional initiatives for international markets. - Advertising Strategy and Execution
Develop advertising strategies and budget allocations across platforms such as Google, Meta, and TikTok. Execute campaigns in collaboration with our in-house media buying and creative teams. - Data Analysis and Performance Improvement
Drive improvements in key metrics—including conversions, CPA, and ROAS—through data analysis, client reporting, and optimization recommendations. - Account and Project Management
Lead key and complex projects while overseeing the progress, proposals, deliverables, and overall quality of projects managed by team members. - Team Development and Management
Develop team members and manage resources through regular one-on-one meetings, day-to-day support, constructive feedback, and appropriate project assignments. - Revenue and Business Target Management
Monitor the unit’s progress toward its revenue, client retention, upselling, and cross-selling targets. - Process Improvement and Cross-Functional Collaboration
Identify challenges in project delivery and team operations, improve internal processes, and strengthen collaboration with relevant departments.
Who We Are Looking For
Must-Have Skills
- At least two years of experience in B2B consultative sales or account planning for existing clients in the digital advertising industry
- Business-level English proficiency equivalent to a TOEIC score of 850 or higher
Preferred Skills
- Experience in team management, employee development, or mentoring junior colleagues
- Experience managing the schedules, quality, and resource allocation of multiple projects
- Experience with upselling and cross-selling to existing clients, preventing churn, or improving retention rates
- Experience working at an advertising agency or digital marketing services company
- Experience in sales or account management for enterprise clients
- Professional experience in cross-border e-commerce
- Professional experience in inbound tourism promotion
Personality
- Proactive and results-oriented: Demonstrates a strong sense of ownership and commitment to achieving goals, takes initiative, and contributes to the growth of the company and the business
- Strong problem-solving and execution skills: Accurately identifies challenges through data analysis and client conversations, engages internal and external stakeholders, and takes action to implement solutions and improvements
- Ability to develop and lead a team: Understands each team member’s strengths and circumstances, provides appropriate support and feedback, and takes responsibility for the growth and performance of the team as a whole
- Collaborative and respectful of diversity: Values teamwork and works effectively with people from diverse cultural, linguistic, and personal backgrounds
- Passionate about our mission: Shares our enthusiasm for bringing Japanese products and services to global audiences and is motivated to help grow the business
| Position | Account Planner (Unit Leader) |
| Department | ZenPromo (11 members) |
| Contract Type | Full-time employee |
| Positions Available | 1 |
| Reason for hire | Staff expansion |
| Working Hours | Standard working hours: 9:15 AM – 6:15 PM (8 working hours / 1 hour break) Flextime available: Start work anytime between 7:00 AM – 10:00 AM, with up to 2 hours of break time per day. *Standard working hours apply during the initial training period (approx. 2 months). |
| Work Location | Osaka Sakaisuji L Tower, 1 Chome-7-7 Kawaramachi, Chuo, Osaka, Osaka Prefecture, Japan *On-site |
| Access | Osaka Metro Chuo Line Sakaisuji Honmachi Station 6 mins |
| Salary | Based on previous experience and ability ・Bonus: twice a year (June and December) ・Salary evaluation: once a year ・3-month probationary period (Salary same as above) ・If the required period of employment is not met, the employee will not be eligible for their initial bonus. |
| Other Allowances | ・Overtime (paid by minute) ・Transportation allowance (up to ¥30,000/month) ・Managerial allowance |
| Days Off & Vacation Leave | ・5-day workweek (Saturday & Sunday off) ・New Year holiday (4 days) ・Paid leave (26 days in year 1) ・Congratulatory and condolence leave ・Maternity/paternity leave ・Child care leave ・Personal day leave *Work is required on national holidays, excluding the New Year holiday. |
| Benefits | ・Complete social insurance (workers’ compensation, employment, health, welfare pension) ・Business casual dress code ・Training system (job-specific, level-specific training) ・Japanese/English lessons ・In-house club activities (karaoke, day camp, etc.) ・Monthly company events ・Free tea and coffee |
| Regarding Paid Vacation | 26 days of paid leave are provided from the first year, with the number increasing annually. In 2025, the paid leave usage rate exceeded 80%. |
Selection Process
First Interview (45~60mins) – Hiring Team *online or in-person
*Logic test + Account Planner test (Tests excluded for online interviews)
Second interview (45~60mins) – ZenPromo team *in-person
*Travel Reimbursement up to ¥27,000 available for applicants outside the Kansai region
*Logic test + Account Planner Test (If not completed during the first interview)
Third Interview (45~60mins) – HR Planning Team *online or in-person
*Company culture test
